Talk to the people who made it.

Questions about an order, a product or your guarantee go straight to our team in Lancashire.

Send us a message

We reply to every message, usually within one working day.

Before you message

How long does order processing take?

Most orders are processed within 1 to 2 working days. You'll get a shipping confirmation email with tracking once your parcel leaves the warehouse.

Can I change my order after checkout?

We start processing quickly, so get in touch as soon as you can and we'll do our best to help before it's dispatched.

Do you ship outside the UK?

Not from our website at the moment; we deliver within the UK only. Our Delivery and Returns page has the details.

What if my product stops working?

Register it on our warranty page, then send us a message with a photo of the problem and we'll arrange a replacement or refund.